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PRIVACY POLICY

How we handle your information.

Plain English. Last updated May 14, 2026. If you have questions, call (626) 335-2900 or email cs@glendorawindow.com.

Who we are

The basics.

Glendora Window Inc. is a family-owned glass, window, and screen shop at 1782 N White Ave, La Verne, CA 91750. Phone (626) 335-2900. Email cs@glendorawindow.com. This Privacy Policy covers how we handle information collected through this website (glendorawindow.com) and our contact channels.

What we collect

The short list.

When you fill out our estimate form or contact us by email, we collect: your name, email address, phone number, the type of service you're asking about, your city, and any description you choose to provide. That's it.

When you visit the site, our hosting provider (WP Engine) automatically logs your IP address, browser type, and the pages you view, the way every website on the internet does. We don't link this to your identity.

We don't use cookies to track you across sites, we don't run advertising pixels, and we don't sell, rent, or share your information with marketers. Ever.

How we use it

Why we need your info.

Only to respond to you. When you submit an estimate request, we use the name, phone, email, and service info you provided to contact you with a quote, schedule a visit, and follow up about the work. We'll never use that information for marketing, a newsletter, or anything else without your explicit consent.

If we hire a vendor to help with a job (rare; we're a small shop), we may share your address and the scope of work with that vendor. We don't share your phone or email beyond what's needed for the job.

We keep estimate-request records on file for accounting and reference. If you want us to delete your information, email cs@glendorawindow.com and we'll do it within 30 days.

Your rights

What you can ask us to do.

Under the California Consumer Privacy Act (CCPA) and similar laws, you have the right to:

Know what personal information we've collected about you
Receive a copy of that information
Correct anything that's wrong
Ask us to delete it
Opt out of any sale of your information (we don't sell it — but you can still ask)
Not be discriminated against for exercising any of these rights

To exercise any of these rights, email cs@glendorawindow.com or call (626) 335-2900. We'll respond within 30 days.

Third parties

Tools we use.

This site uses these third-party services. Each has its own privacy policy:

WP Engine — our website host. Stores the site files and form submissions. wpengine.com/legal/privacy

WPForms — the plugin that runs our estimate form. Stores submissions on our server only; does not share. wpforms.com/privacy-policy

Google Fonts — we load Inter and Fraunces from fonts.googleapis.com. Google logs requests for these fonts. policies.google.com/privacy

If we ever add analytics or marketing tools, we'll update this list before turning them on.

Children

Under 13.

This site is not intended for children under 13, and we don't knowingly collect information from them. If you believe we've received information from a child under 13, email us at cs@glendorawindow.com and we'll delete it.

Changes

If this policy changes.

If we update this Privacy Policy, we'll change the "Last updated" date at the top of this page. Material changes will also be communicated via a notice on the homepage for at least 30 days. By continuing to use the site after changes are posted, you accept the updated policy.

Questions?

Just call us.

If anything in this policy isn't clear, or you want to exercise any of your rights, get in touch. We'll talk to you like a neighbor.